Cancelling future billing
If an automatic payment plan is active, the Shop Owner can use the billing page to cancel future auto-debits. Cancellation stops future renewals but does not normally end access already paid for; access continues until the current trial or paid period expires.
One-time subscription payments
A one-time payment does not create an automatic debit mandate. It purchases the displayed access period and therefore does not require renewal cancellation.
Refund eligibility
Because HisabSet is a digital service made available after payment verification, completed subscription payments are generally non-refundable once access has been activated. We will review claims involving a duplicate charge, an amount charged after a confirmed cancellation, or a successful debit where paid access was not provided because of a verified technical failure.
How to request a review
Email vrm.vrm777@gmail.com within 7 days of the disputed payment. Include the registered mobile number, shop name, payment date, amount and Razorpay payment or order ID. Never send an OTP, password, card number, CVV or UPI PIN.
Processing
We may request additional evidence and will communicate the outcome after checking payment and access records. An approved refund is returned through the original payment method. Bank or payment-provider processing time is outside our control.
Failed or pending payments
A failed or pending transaction does not activate paid access. If money is debited but the payment is not confirmed, first allow the payment provider or bank's normal reversal period, then contact us with the transaction reference if it remains unresolved.